A technology leader delivering world-class innovative Client Service solutions across Service Management and IT Operations.
Gene Reznikov
20 plus years of experience in Service Management, and IT Operations
- 5 year experience in leading a 24/7 operations center
- Broad industry experience with last 10 years in highly regulated financial sector
- 10 plus years of global cross functional large team management experience 30+ team members
Projects Showcase
Measured Impact, Meaningful Results: If It’s Not Measured, It’s Not Achieved.
Monitor and report key performance indicators. Use analytics to identify bottlenecks and optimize service delivery.
Strategic Alignment and Business Enablement
Ensure IT and service management strategies support the organization’s broader business goals and anticipate technology needs to proactively design solutions.
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Empowering Teams and Driving Collaboration
Invest in team development through training and foster a culture of accountability and innovation.
What My Colleagues Say
Excels in managerial and interpersonal skills, effortlessly building trust and rapport with both colleagues and stakeholders through clear communication, reliability, and a steadfast commitment to delivering outcomes with precision and integrity.
Lou Michetti
Senior Director
Outstanding technical expertise, tackling complex challenges with skill and precision, while also displaying an exceptional willingness to step in and handle whatever tasks are needed to ensure success
Benjamin Bahrenburg
CTO
White Papers, Thoughts and insights
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