Extensive experience in leading global, cross-functional initiatives, and delivering large-scale projects. I manage end-to-end project life cycles, ensuring alignment with organizational goals through strict metrics-driven strategies. From cloud migrations to infrastructure enhancements, I’ve consistently delivered measurable outcomes, including improved efficiency, cost optimization, and compliance. My expertise in resource planning, vendor negotiations, and team leadership ensures seamless execution and exceptional results across diverse, high-pressure environments.
Management Skills
Thought Leadership
15 years
Strategic Planning
15 years
Team management
10 years
Operational Efficiency
10 years
Data-Driven Decisions
15 years
Service Management
20 years
Financial Acumen
15 years
Risk Management
10 years
Vendor Management
10 years
Stakeholder Management
10 years
Tech Stack
OS
Azure, Rackspace, Windows, Linux, C#, PowerShell, Bash, Javascript, Ansible, Qualys, Jira, ServiceNow, ForgeRock, IIS, MS SQL, MySQL, EventStore, Kafka, Redis, Cassandra, Aurora, Elastic Search, Github, Circle CI, JFrog, EKS PHP, Terraform, Splunk, VMWare, Cisco, F5
Cloud
Azure, Rackspace, Windows, Linux, C#, PowerShell, Bash, Javascript, Ansible, Qualys, Jira, ServiceNow, ForgeRock, IIS, MS SQL, MySQL, EventStore, Kafka, Redis, Cassandra, Aurora, Elastic Search, Github, Circle CI, JFrog, EKS PHP, Terraform, Splunk, VMWare, Cisco, F5
Infrastructure
Azure, Rackspace, Windows, Linux, C#, PowerShell, Bash, Javascript, Ansible, Qualys, Jira, ServiceNow, ForgeRock, IIS, MS SQL, MySQL, EventStore, Kafka, Redis, Cassandra, Aurora, Elastic Search, Github, Circle CI, JFrog, EKS PHP, Terraform, Splunk, VMWare, Cisco, F5
Projects
“The skillful fighter puts himself into a position which makes defeat impossible, and does not miss the moment for defeating the enemy. Thus it is that in war the victorious strategist only seeks battle after the victory has been won, whereas he who is destined to defeat first fights and afterwards looks for victory.”
“The Art of War” by Sun Tzu
Strategic Thinking
Successfully implemented ServiceNow for a global organization with 15,000 employees in under 3 months.
- Personal Impact:
- Led ITSM module implementation,
- Defined and implemented Incident, Change, and Release Management processes
- Cross-functional collaboration across all teams to introduce necessary SOPs and workflows
- Training and documentation
- Migrated legacy ServiceNow instance to new subscription
- Led ITSM module implementation,
- Digital transformation, ITIL adoption, global project management, rapid deployment under tight deadlines.
| Vialto Partners(2022) | ServiceNow || ITIL || OKTA || ITSM || Digital Transformation || JavaScript |
People Management
Digital Transformation of Legacy Systems to Cloud-Based Architectures
- Personal Impact:
- Led ITSM module implementation,
- Defined and implemented Incident, Change, and Release Management processes
- Cross-functional collaboration across all teams to introduce necessary SOPs and workflows
- Migrated legacy ServiceNow instance to new subscription
- Led ITSM module implementation,
- Demonstrated: Digital transformation, ITIL adoption, global project management, rapid deployment under tight deadlines.
| Vialto(2020) | Azure|| Rackspace || ForgeRock|| Splunk || Enterprise Architecture || JavaScript |
People Management
Global Laptop Distribution for 10,000 Employees
- Personal Impact:
- Directed a large-scale laptop distribution project, including logistics, support, budgeting, and CapEx/OpEx proposals.
- Defined and implemented Incident, Change, and Release Management processes
- Cross-functional collaboration across all teams to introduce necessary SOPs and workflows
- Migrated legacy ServiceNow instance to new subscription
- Directed a large-scale laptop distribution project, including logistics, support, budgeting, and CapEx/OpEx proposals.
- Demonstrated: Digital transformation, ITIL adoption, global project management, rapid deployment under tight deadlines.
| Vialto (2022) | Azure|| Rackspace || ForgeRock|| Splunk || Enterprise Architecture || JavaScript |
People Management
SOC2 Type II report
- Personal Impact:
- Directed a large-scale laptop distribution project, including logistics, support, budgeting, and CapEx/OpEx proposals.
- Defined and implemented Incident, Change, and Release Management processes
- Cross-functional collaboration across all teams to introduce necessary SOPs and workflows
- Migrated legacy ServiceNow instance to new subscription
- Directed a large-scale laptop distribution project, including logistics, support, budgeting, and CapEx/OpEx proposals.
- Demonstrated: Digital transformation, ITIL adoption, global project management, rapid deployment under tight deadlines.
| Vialto (2022) | Azure|| Rackspace || ForgeRock|| Splunk || Enterprise Architecture || JavaScript |
People Management
Splunk as log management and SIEM solution
- Personal Impact:
- Directed a large-scale laptop distribution project, including logistics, support, budgeting, and CapEx/OpEx proposals.
- Defined and implemented Incident, Change, and Release Management processes
- Cross-functional collaboration across all teams to introduce necessary SOPs and workflows
- Migrated legacy ServiceNow instance to new subscription
- Directed a large-scale laptop distribution project, including logistics, support, budgeting, and CapEx/OpEx proposals.
- Demonstrated: Digital transformation, ITIL adoption, global project management, rapid deployment under tight deadlines.
| Vialto (2022) | Azure|| Rackspace || ForgeRock|| Splunk || Enterprise Architecture || JavaScript |
People Management
Global Laptop Distribution for 10,000 Employees
- Personal Impact:
- Directed a large-scale laptop distribution project, including logistics, support, budgeting, and CapEx/OpEx proposals.
- Defined and implemented Incident, Change, and Release Management processes
- Cross-functional collaboration across all teams to introduce necessary SOPs and workflows
- Migrated legacy ServiceNow instance to new subscription
- Directed a large-scale laptop distribution project, including logistics, support, budgeting, and CapEx/OpEx proposals.
- Demonstrated: Digital transformation, ITIL adoption, global project management, rapid deployment under tight deadlines.
| Vialto (2022) | Azure|| Rackspace || ForgeRock|| Splunk || Enterprise Architecture || JavaScript |
People Management
Migrate Rackspace environment to Azure
- Personal Impact:
- Directed a large-scale laptop distribution project, including logistics, support, budgeting, and CapEx/OpEx proposals.
- Defined and implemented Incident, Change, and Release Management processes
- Cross-functional collaboration across all teams to introduce necessary SOPs and workflows
- Migrated legacy ServiceNow instance to new subscription
- Directed a large-scale laptop distribution project, including logistics, support, budgeting, and CapEx/OpEx proposals.
- Demonstrated: Digital transformation, ITIL adoption, global project management, rapid deployment under tight deadlines.
| Vialto (2022) | Azure|| Rackspace || ForgeRock|| Splunk || Enterprise Architecture || JavaScript |